Who we are
Seasons Assisted Living, LLC operates assisted living and memory care communities in Magnolia, Conroe and Navasota, Texas. In this policy, “Seasons,” “we,” “us” and “our” refer to Seasons Assisted Living, LLC.
Information this policy covers
This policy applies to information collected through our public website, inquiry forms, family-resource requests, career forms, telephone calls, email, text messaging and related online interactions. It does not replace any separate privacy notice that may apply to resident records, employment records or information handled by an outside health care provider.
Information we collect
Depending on how you interact with us, we may collect:
- Contact information, including your name, email address, telephone number and mailing address.
- Inquiry information, including the community you are considering and the general type of assistance you are seeking.
- Career information, including preferred work location, availability, experience, résumé and other information you choose to provide.
- Communication records, including emails, text messages, call details and form submissions.
- Technical information, including browser type, device information, IP address, pages visited, referring source and cookie preferences.
- Advertising and engagement information from platforms that help us understand or measure our outreach.
How we use information
We may use information to respond to questions, schedule tours, discuss availability, deliver requested resources, communicate about services, evaluate employment candidates, operate and improve the website, protect security, measure outreach, maintain records and comply with legal obligations.
We may also use information to send marketing email or text messages when we have the appropriate permission. You may unsubscribe from marketing email or opt out of text messages at any time.
How we disclose information
We may disclose information to service providers that help us operate our website, customer relationship management system, communications, document delivery, recruiting, analytics, advertising, security or professional services. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or at your direction.
We do not sell personal information for money. We may use analytics or advertising services that receive limited device and online activity information. Depending on applicable law, some advertising activity may be considered targeted advertising or sharing. You may use our Cookie Preferences control or contact us to request an available opt-out.
Mobile information and SMS consent
Mobile telephone numbers, SMS opt-in records and text-message consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may provide limited information to communications providers and vendors solely as necessary to deliver and support messages on our behalf.
Text-message consent is optional and is not a condition of receiving services from Seasons. Review our SMS Terms and Conditions for additional information.
Health and other sensitive information
Our public website is intended for general inquiries and is not designed for submitting medical records, Social Security numbers, financial account information or other highly sensitive information. Please do not place that information in a website form. If additional information is needed to evaluate care or employment, Seasons will provide instructions for an appropriate process.
This website Privacy Policy is not a HIPAA Notice of Privacy Practices and should not be interpreted as one.
Cookies and similar technologies
We use essential technologies to operate the website and remember privacy choices. With permission, we may also use analytics and advertising technologies. Our Cookie Notice explains these categories and the choices available to you.
Employment applicants
Applicant information may be used to evaluate qualifications, communicate about opportunities, conduct interviews, verify information, satisfy recordkeeping obligations and support the hiring process. Sensitive screening, payroll and employment-eligibility information should be collected only through the designated secure systems used later in the hiring process.
Retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes and maintain appropriate business records. Retention periods vary by the type of information and relationship.
We use reasonable administrative, technical and physical safeguards designed to protect information. No website, transmission method or storage system can be guaranteed completely secure.
Your privacy choices
Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, obtain a copy of information, or opt out of targeted advertising or certain disclosures. We may need to verify your identity before completing a request.
To make a privacy request, call 936.274.3177, use our contact form and write “Privacy Request” in the message, or mail the request to the address below. If we deny a request, you may use the same method to appeal and explain why you believe the decision should be reconsidered.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
Third-party services and links
Our website may link to services operated by other companies, including ALIS Connect, Google Maps, YouTube and social platforms. Their privacy practices are governed by their own policies, not this policy.
Changes to this policy
We may update this policy as our website, services or legal obligations change. The effective date at the top of the page identifies the current version.
Contact Seasons
Seasons Assisted Living, LLC
9550 Farm to Market Road 1488
Magnolia, Texas 77354
936.274.3177